FREQUENTLY ASKED QUESTIONS

& Other Helpful Information

WHAT IS THE STANDARD TURN-AROUND TIME?

After an order is placed, you can expect it to be shipped out within 3 days.

Custom orders will vary, and TAT will be communicated accordingly. On average, custom orders take 1-3 weeks to prepare. 

ARE RETURNS ALLOWED?

As a rule of thumb, The Crafty Cabin has a no-return policy.

 

However, please contact me regarding the reason and we can make arrangements as we see fit. I want to see my customers happy!

WHERE DO YOU SOURCE YOUR MATERIALS?

All of my materials are either upcycled, thrifted, or from local small-business fabric shops.

 

If you're interested to know where a specific fabric is from, shoot me a message and I'd be happy to tell you!

HOW WILL THE ITEMS BE PACKAGED?

Your items will be safely wrapped up in either recycled boxes/mailing envelopes, or brown paper envelopes. 

All orders are sent with a custom hand-written note. Packaged with love!

HOW DO I WASH MY FABRIC PRODUCTS?

I strongly recommend to wash in cold water and to aways hang to dry! These tips will add longevity to your products.

If your product has tassles, ties or buttons, I recommend hand-washing or machine washing in a mesh bag. 

Patterned Fabrics

DON'T SEE YOUR QUESTION?

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